Image courtesy DRPS

Live chat helped Durham woman from 3,000 miles away

Question is why did not the woman in Ajax call 911 when there was threat of violence, but instead got help from the United Kingdom.

Durham Regional Police Service (DRPS) got a call from their counterparts in the UK about an intruder threatening a woman in Ajax. Quick action saw the intruder arrested.

The Durham Constabulary yesterday explained a bit of what went on and how they got involved in helping the Durham, Ontario woman.

“We were contacted on Wednesday on our online Live Chat facility by a distressed woman who reported an intruder trying to get into her home in Durham, Canada,” said a tweet from the British police agency.

“Our quick-thinking control room team helped save a woman 3,000 miles away after an intruder got into her home,” it said.

DRPS praised the international cooperation that led to the successful and safe end to an incident that could have turned ugly.

“This is certainly a success story of international cooperation between 2 comm centres separated by tremendous distance. We are grateful for the assistance of our Durham Police colleagues in ensuring we received this critical info,” said Inspector Hallett of DRPS Communications/9-1-1.

EARLIER STORY

UK Durham call leads to arrest in Ajax home incident

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