Durham Regional Police Service (DRPS) yesterday announced it is introducing digital delivery of police record check (PRC) results, improving turnaround times and providing faster, more secure access for applicants and community partners.
The online application process for police record checks remains unchanged. However, starting yesterday, eligible completed police record checks will be delivered digitally through a secure platform, with results sent directly to the applicant’s email address, said the announcement.
In some circumstances, digital delivery may not be possible. When this occurs, applicants will be notified by email and their completed police record check will be sent by mail, it pointed out.
DRPS said it remains committed to ensuring police record checks are delivered securely and accurately, using the method that best protects personal information.
It said digital delivery may not be available if:
- There are errors on the application form
- A business or shared email address is provided instead of a personal email address
- The results contain sensitive information that cannot be released electronically
To help avoid delays, applicants are encouraged to review the online guide outlining how to accurately complete a police record check application and prevent common errors, said the police.
Residents can download a PDF step-by-step guide of how to fill out a police record check.
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