Passengers were stuck as a system failure affected GO train movements yesterday from the afternoon into the night.
“There is an ongoing CN networkwide system failure that is affecting all of our rail corridors. We are beginning to slowly resume service, said a Metrolinx advisory issued at 4:35 pm.
The first notice of the system failure was issued by Lakeshore East Train just before 2 pm yesterday.
No cause for the system failure was cited by Metrolinx, the operator of GO services.
“Our top priority is getting people home from Union Station, which is very busy tonight. We are beginning to run outbound trains from Union Station about every 30 minutes,” said Metrolinx.
It said for customers travelling into Union Station last night, service will be less frequent, but should be between 30-60 minutes.
“As we work with our rail partner on this issue and restore full service, there will be continued cancellations and potentially delays this [yesterday] evening.
Service resumes
At 11:30 pm last night, Metrolinx said service is continuing to recover with modifications and delays after the CN outage.
“We intend to run our regularly scheduled train service tomorrow, Wednesday October 4, however there could still be some delays and modifications as we work to move our trains and crews back into place. We are committed to providing as much notice as possible to customers regarding any schedule changes, but travellers are encouraged to check the service updates page before heading out the door.”
Wednesday morning and some passengers were still citing delays.
Metrolinx said it is deeply thankful to all customers for their patience as we worked with CN to resolve this major issue.
Alternate transport
“Trains are expected to be very busy, so please continue to explore alternative ways to get to your destination this evening – or consider travelling later this evening when trains and buses are expected to be less busy,” it said.
Lakeshore East Train also announced via X (formerly Twitter) that it had modified the schedule and was running trains approximately every half hour. Further delays and modifications were expected.
Around 8 pm it wished users good night. “Our Contact Centre is closed, and we will return at 8 am ET to assist you. Service updates will continue to be posted.”
In its first advisory, Lakeshore East Train said: “We are currently experiencing a system wide signal issue that affects all rail corridors. Trains will hold at the nearest stations. Our team is working hard to resolve the issue quickly and safely. We will provide an update when more information becomes available.”
GO Transit also advised its users that there was a CN network wide system failure that is affecting all rail corridors.
Region of Durham issued a DRT Alert: “GO Transit has halted all rail service on the Lakeshore East rail line due to a networkwide system failure. Customers can use Triplinx to find travel alternatives.”
[Image above is a file photo courtesy Metrolinx]
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