200+ persons impacted by withdrawal of rental support

With winter approaching, more than 200 individuals — 114 children and 88 adults needing financial assistance — are being impacted by the withdrawal of funding for affordable housing support in Durham.

The Salvation Army Guarantor program was set up with landlords to support tenants, with the Salvation Army paying rent directly to landlords. Durham Region funded the Salvation Army to deliver the program aimed at reducing homelessness, delivering wraparound supports, and preventing housing loss. Now landlords have no guarantee on rents from the impacted persons.

There were 811 homeless people Durham in August, according to Durham Region, which the same month announced a $6.4 million federal grant to to address homelessness (see below).

“We can confirm that the supported housing program operated by the Salvation Army in Durham Region is currently in a wind-down phase,” said Glenn van Gulik, Salvation Army Director of Strategic Engagement and Brand. “This follows the Region of Durham’s decision not to renew the funding agreement for the program.”

Durham Region told Durham Post it had received information about “71 households, which is a total of 80 clients”.

However, Salvation Army informed: The Salvation Army was notified on April 17, 2025, that funding for the program would end on May 17, 2025.  At the time of that decision, the program was actively and successfully supporting 88 adults and 114 children.”

Landlords Hesitant to Rent Out

The region said it is not contacting directly or entering into agreements with landlords.

I have two houses with them that I have rented out for many years. The tenants pay the rent, and the rent is guaranteed in case tenants can’t pay that month, said Durham property owner Jennifer Johnston.

“Personally, I will not take on these tenants on my own without guarantee and…if they can’t be transferred to York [program], they will be homeless in November. More than 10 people [are] with me alone,” she pointed out saying similar programs are being run in Peel and York regions too.

“I have a single mom with 9 kids – youngest is 18 months – living in one of my homes…the risk is too high so most landlords are terminating the agreements. I will not take on the tenants on my own. Too risky with missing rent and damages,” she added.

Additional Resources & Support

“Regional staff have started contacting clients whose information was made available to us. Clients can also reach out to HomelessHelp@durham.ca or phone 311 ext. 5510 for more information. Each person’s situation is different, and we’re working to provide additional resources and support with next steps or exploring other options. There are housing retention supports to help those who have complex needs,” said a statement from Durham Region.

The region explained that additional resources and support included:

  • Working with Durham Community Legal Clinic to host drop-in information sessions for landlords and tenants (session dates are to be determined).
  • If clients express that they require assistance to complete paperwork, such as a Canada-Ontario Housing Benefit application, they are encouraged to attend one of our Community HUBS or the Resource Centre, where they can receive help with these tasks.
  • Other resources:

Related Stories

Durham Region says 811 people are on its homeless list

Durham receives federal grant for homelessness support

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